This policy explains what information Online Thekedar collects, how it is used, and how we protect it when you book services, send inquiries, or use the website.
Effective date: March 17, 2026
We may collect your name, phone number, email address, service address, booking details, package selections, and any information you provide through contact forms, applications, or customer support messages.
We use your information to manage bookings, confirm schedules, contact you about your request, provide customer support, improve our service operations, and send essential updates related to your booking or inquiry.
If you share a phone number with us, we may contact you by call, SMS, or WhatsApp for booking confirmation, rescheduling, technician coordination, support follow-up, or other service-related communication.
We do not sell your personal information. We may share necessary information with internal staff, technicians, contractors, and technology providers only when required to deliver services, process bookings, or operate the platform.
We take reasonable technical and operational steps to protect your information, but no internet-based system can guarantee absolute security. You should avoid sharing unnecessary sensitive information through public channels.
We keep customer and inquiry information only for as long as it is reasonably needed for service delivery, support, recordkeeping, legal compliance, or business operations.
You may contact us to request correction or removal of inaccurate personal information, subject to operational and legal requirements.
If you have questions about this policy, use the contact details listed on the website and we will respond through our support team.